Reviews for The Winsted at Valley Ranch

Posted On: 12/5/2020

It's a really great place and the people at the front are amazing/nice. It has nicely sized apartments and they have pools, courts, washer/dryer, and a gym. Pets are allowed so that's a great plus to have.
By: Anonymous   
Source: APARTMENT RATINGS Read Property Manager's Response

Posted On: 11/29/2020

Moving to a whole new area can be stressful but Beatrice and Victoria were so patient and helpful through the entire process. Not only is the apartment complex beautiful it also very quiet. Not to mention it is close to all the different types of food venues
By: KalvinB2   
Source: APARTMENT RATINGS Read Property Manager's Response

Posted On: 11/29/2020

Beatrice and Victoria have made my move transition so easy and really made the Winsted feel like home.
By: Kalvin blanco   
Source: GOOGLE PLACES Read Property Manager's Response

Posted On: 11/13/2020

OMGOODNESS I FELL IN LOVE AT FIRST VIEW AND VICTORIA MADE MY MOVE IN EASY, MY NEW FOREVER HOME THEN I MET BEATRICE AND SHE SHOWED ME HOW TO RETRIEVE A PACKAGE FROM OUR PARCEL LOCKERS MY SISTER N BROTHER-IN-LAW SAID THEY LOVED MY NEW HOME SAID IT'S PERFECT FOR ME MY DAUGHTER SAID SHE KNOWS THIS IS MY FOREVER HOME BY THE SMILE I SHOW ON MY FACE
By: Annette Williams   
Source: GOOGLE PLACES Read Property Manager's Response

Posted On: 11/12/2020

Beatrice, Victoria and the rest of the office staff are super friendly and very professional. I had some minor stuff that needed to be addressed and each time, the maintenance crew resolved the problem in a timely manner. I highly recommend this gated community. I appreciate the convenience of trash pickup every Monday, Wednesday and Friday as well.
By: Anonymous   
Source: APARTMENT RATINGS Read Property Manager's Response

Posted On: 10/13/2020

I made an emergency maintenance request at 6:00 on Sunday night. Within the hour, the maintenance man on-call, JAVIER, was at my front door. He was kind & professional. He changed the filter, checked “something” outside, and determined an outside contractor would come on Monday morning. In the meantime, he installed a portable AC unit. When I got home early Monday afternoon, my AC was working again! Thanks to Javier and the maintenance team. As always, their service is prompt, efficient, and certainly appreciated!
By: Janice Jacobs   
Source: GOOGLE PLACES Read Property Manager's Response

Hi Janice, Thank you for this posting this 5-star review! We’re happy we could be of service and sincerely appreciate your kind words and praise. Please don’t hesitate to reach out if we can be of any further assistance. Your satisfaction is of the utmost importance! Kinds Regards, J. Erin Bodie Customer Service Manager Gaines Investment Trust 858-250-0595

Posted On: 10/11/2020

This community has been great, especially the staff. Beatrice in the leasing office was beyond helpful and super responsive to all my questions. The maintenance staff have responded quickly to all move in needs and fixed the issues without problems.
By: Anonymous   
Source: APARTMENT RATINGS Read Property Manager's Response

Hi Janice, Thank you for this posting this 5-star review! We’re happy we could be of service and sincerely appreciate your kind words and praise. Please don’t hesitate to reach out if we can be of any further assistance. Your satisfaction is of the utmost importance! Kinds Regards, J. Erin Bodie Customer Service Manager Gaines Investment Trust 858-250-0595

Posted On: 10/8/2020

Beatrice is just fantastic. I moved out of The Winsted 3 years ago and somehow got some mail delivered there.. she called me, followed up regularly and helped me get it back. Extremely professional and courteous. I definitely want to swing by in person some time to thank her. If you're considering The Winsted, know that you have a very helpful and nice person working there to take care of you.
By: Ahmed Hassan   
Source: GOOGLE PLACES Read Property Manager's Response

Hi Janice, Thank you for this posting this 5-star review! We’re happy we could be of service and sincerely appreciate your kind words and praise. Please don’t hesitate to reach out if we can be of any further assistance. Your satisfaction is of the utmost importance! Kinds Regards, J. Erin Bodie Customer Service Manager Gaines Investment Trust 858-250-0595

Posted On: 10/6/2020

Moving from out of state is difficult, but thanks to the help from the wonderful staff, Beatrice and Victoria, this was by far the smoothest move in I've had. They were both very accommodating, personable, and always got back to me in a timely manner. The apartments are spacious, comfortable, and affordable. The people here are nice and it feels like your own little community.
By: Donald Duechting   
Source: GOOGLE PLACES Read Property Manager's Response

Hi Janice, Thank you for this posting this 5-star review! We’re happy we could be of service and sincerely appreciate your kind words and praise. Please don’t hesitate to reach out if we can be of any further assistance. Your satisfaction is of the utmost importance! Kinds Regards, J. Erin Bodie Customer Service Manager Gaines Investment Trust 858-250-0595

Posted On: 10/6/2020

Biggest thank you to Victoria and Beatrice! After a stressful move-in day, I came to the property 30 minutes after office hours, and they were willing to wait for me. They also allowed me to park my large U-Haul at the front with no towing penalties! The Winsted made move in very easy for me, and my townhome is absolutely perfect! Two days in and I have no complaints here! Beautiful property, beautiful apartments, and a gorgeous scenery in the surrounding areas!
By: Jackie Collins   
Source: GOOGLE PLACES Read Property Manager's Response

Hi Janice, Thank you for this posting this 5-star review! We’re happy we could be of service and sincerely appreciate your kind words and praise. Please don’t hesitate to reach out if we can be of any further assistance. Your satisfaction is of the utmost importance! Kinds Regards, J. Erin Bodie Customer Service Manager Gaines Investment Trust 858-250-0595

Posted On: 9/17/2020

I just signed a 22 month lease here. The assistant manager Rebecca Hernandez helped me do it quick and easy on my day off. My neighbors are friendly and the environment feels safe. The staff has been helpful and I look forward to the next 22 months in my new home.
By: Adrian Redd   
Source: GOOGLE PLACES Read Property Manager's Response

Hello Adrian, Thank you for sharing this wonderful review! It’s comments like yours that keep us motivated. We're thrilled that you've selected The Winsted at Valley Ranch as the place you call home, and we hope to continue serving you in the years to come. Warm Regards, J. Erin Bodie Customer Service Manager Gaines Investment Trust 858-250-0595

Posted On: 9/8/2020

I have recently moved into The Winsted at Valley Ranch and i must say Victoria and the office staff have been extremely helpful. I absolutely like my appointment ??. It has more than enough space for my husband and I. The neighbors i have encountered have been really nice and helpful also. Thanks Victoria ?? for going above and beyond to make sure my appointment was as clean and ready for my move in. I have recommended this property to friends and colleagues.My husband and I are grateful for your help Victoria. Thanks
By: Sharryl Anderson   
Source: GOOGLE PLACES Read Property Manager's Response

Hi Sharryl, We’re thrilled that you had such a wonderful experience with us! Our team will be delighted to read your comments. Thank you for sharing! Kind Regards, J. Erin Bodie Customer Service Manager Gaines Investment Trust 858-250-0595

Posted On: 8/17/2020

Great experience working with Beatrice and Victoria virtually for an out of state move in.
By: Jason Roszhart   
Source: GOOGLE PLACES Read Property Manager's Response

Hi Sharryl, We’re thrilled that you had such a wonderful experience with us! Our team will be delighted to read your comments. Thank you for sharing! Kind Regards, J. Erin Bodie Customer Service Manager Gaines Investment Trust 858-250-0595

Posted On: 8/17/2020

Where do I start about the leasing office and communicating with Beatrice! We asked her for a tour and she called and did a FaceTime tour with us in a matter of minutes. She was kind, honest and clear. We are moving back to the area from Los Angeles and needed her help. She was extremely knowledgable about the area and what would be best for our family with an 8 month old little boy. And, Victoria was also amazing! We spent 10 minutes on the phone with her talking about details of different buildings and she even helped me with following through with our application process. She was honest and eased our fears. I just appreciate the way the way Beatrice and Victoria treated us. We are so looking forward to moving in the end of this week!
By: Nandi Roszhart   
Source: GOOGLE PLACES Read Property Manager's Response

Hi Sharryl, We’re thrilled that you had such a wonderful experience with us! Our team will be delighted to read your comments. Thank you for sharing! Kind Regards, J. Erin Bodie Customer Service Manager Gaines Investment Trust 858-250-0595

Posted On: 8/17/2020

Great experience working with Beatrice and Victoria virtually for an out of state move in.
By: Jason Roszhart   
Source: GOOGLE PLACES Read Property Manager's Response

Hi Sharryl, We’re thrilled that you had such a wonderful experience with us! Our team will be delighted to read your comments. Thank you for sharing! Kind Regards, J. Erin Bodie Customer Service Manager Gaines Investment Trust 858-250-0595

Posted On: 8/17/2020

Where do I start about the leasing office and communicating with Beatrice! We asked her for a tour and she called and did a FaceTime tour with us in a matter of minutes. She was kind, honest and clear. We are moving back to the area from Los Angeles and needed her help. She was extremely knowledgable about the area and what would be best for our family with an 8 month old little boy. And, Victoria was also amazing! We spent 10 minutes on the phone with her talking about details of different buildings and she even helped me with following through with our application process. She was honest and eased our fears. I just appreciate the way the way Beatrice and Victoria treated us. We are so looking forward to moving in the end of this week!
By: Nandi Roszhart   
Source: GOOGLE PLACES Read Property Manager's Response

Hi Sharryl, We’re thrilled that you had such a wonderful experience with us! Our team will be delighted to read your comments. Thank you for sharing! Kind Regards, J. Erin Bodie Customer Service Manager Gaines Investment Trust 858-250-0595

Posted On: 8/12/2020

My mom and I moved in here last year and I love the area. My neighbors are so sweet and the manager Sheila and the new staff are very welcoming. We look forward to renewing for another year.
By: Christina Soto   
Source: GOOGLE PLACES Read Property Manager's Response

Hi Sharryl, We’re thrilled that you had such a wonderful experience with us! Our team will be delighted to read your comments. Thank you for sharing! Kind Regards, J. Erin Bodie Customer Service Manager Gaines Investment Trust 858-250-0595

Posted On: 8/10/2020

Thank you for all your help Shiela!. You’re a great manager and so patient.
By: MakeupbyChiquis 83   
Source: GOOGLE PLACES Read Property Manager's Response

Hi Sharryl, We’re thrilled that you had such a wonderful experience with us! Our team will be delighted to read your comments. Thank you for sharing! Kind Regards, J. Erin Bodie Customer Service Manager Gaines Investment Trust 858-250-0595

Posted On: 8/5/2020

I love this location! I've lived in Irving for a while now and this is a wonderful community. The staff is friendly and very helpful.
By: Krystal Castillo   
Source: GOOGLE PLACES Read Property Manager's Response

Hi Sharryl, We’re thrilled that you had such a wonderful experience with us! Our team will be delighted to read your comments. Thank you for sharing! Kind Regards, J. Erin Bodie Customer Service Manager Gaines Investment Trust 858-250-0595

Posted On: 5/20/2020

Really nice apartments and the staff is very receptive and care about their residents, community and prospective residents. The amenities are amazing too. Anita is fantastic at her job and gainz is a great cooperation. Wonderful community all around, would definitely recommend.
By: Ada Moore   
Source: GOOGLE PLACES Read Property Manager's Response

Hi Ada, We are thrilled to have provided you with such a positive experience! It's always our goal to provide the highest level of service to all of our residents. Thank you for sharing! Warm Regards, J. Erin Bodie Customer Service Manager Gaines Investment Trust 858-250-0595

Posted On: 4/28/2020

Anita has been great during the process. She has made things easy and straight forward. She was selling to show me around the complex and discuss the best option for me. She is a big impact. Thanks Anita!!!
By: Warren Brewer   
Source: GOOGLE PLACES Read Property Manager's Response

Hi Warren, It's comments like yours that keep us motivated! Thank you for sharing your positive experience and outstanding feedback. We hope you will continue sharing the great news! Warm Regards, J. Erin Bodie Customer Service Manager Gaines Investment Trust 858-250-0595

Posted On: 2/6/2020

I can't speak for everyone but personally I haven't had any major issues with this apartment complex. The staff is great (with the exception of one rude staff member) and the property is well maintained. I've lived in this complex going on 2 years and I can honestly say that I like living here.
By: Tonya Harris   
Source: GOOGLE PLACES Read Property Manager's Response

Hi Warren, It's comments like yours that keep us motivated! Thank you for sharing your positive experience and outstanding feedback. We hope you will continue sharing the great news! Warm Regards, J. Erin Bodie Customer Service Manager Gaines Investment Trust 858-250-0595

Posted On: 1/31/2020

I've lived on this property for a couple of years and I love it. Property is well kept and maintenance usually takes care of work orders within 24 hours. Management is very nice and professional. They recently installed the parcel pending so all packages are safely stored away from the elements while you're away. All units have enclosed balconies and attached garages... nothing beats a garage. You'll love living here also.
By: Caye Clement   
Source: GOOGLE PLACES Read Property Manager's Response

Hi Caye, We are so happy to read such a great review about The Winsted at Valley Ranch! We're proud of our team's dedication to all of our residents and hope you will continue to make your home with us in the years to come. Thanks again, J. Erin Bodie Customer Service Manager Gaines Investment Trust 858-250-0595

Overall Rating

0 out of 5 stars