5.0 / 5
5.0 out of 5 stars
overall rating
Parking:
5.0 out of 5 stars.Amenities:
5.0 out of 5 stars.Maintenance:
5.0 out of 5 stars.Staff:
5.0 out of 5 stars.Value:
5.0 out of 5 stars.Location:
5.0 out of 5 stars.Noise:
5.0 out of 5 stars.
Posted On: 11/10/2022
Comfy and Cozy
I adore this property, i feel right at home thanks to the Winsted team! Maintenance is always prompt, and the leasing te...
I adore this property, i feel right at home thanks to the Winsted team! Maintenance is always prompt, and the leasing team is always so generous when lending a helping hand! N
Read More about this review
By: Anonymous
Source: Property Site
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 7/3/2022
Current reident no issues with very good and prompt management
Current reident no issues with very good and prompt management
By: Mayank Jindal
Source: GOOGLE PLACES
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 6/26/2022
I would just like to give a shout out to Maegan W. From the time we started inquiring/visiting the apartment community t...
I would just like to give a shout out to Maegan W. From the time we started inquiring/visiting the apartment community to moving in she has been there every step of the way. Now I know I am very ticky about the small things, yet she still took the time out to see to my concerns and showed nothing but kindness in doing so. She is just so nice and sweet every time we call or stop into the office. Thank you Maegan for your awesome customer service you have provided us! The other ladies in the office are also sweet as well! Thank you all for making our transition easy and accepting us as a part of your community! Far as the apartment itself after moving in there were some small issues that needed tending to, which they had maintenance come out right away and those items are now in process of being fixed. Maintenance is also very responsive, which I love! Overall we are satisfied with our apartment!
Read More about this review
By: ARIEL RENIX
Source: GOOGLE PLACES
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 6/21/2022
Beautiful apartment community in Irving that feels more like a neighborhood of single-family homes. Each unit has a priv...
Beautiful apartment community in Irving that feels more like a neighborhood of single-family homes. Each unit has a private attached garage. The apartments have vaulted ceilings and spacious layouts. These are the most enormous 1 and 2 bedroom floor-plans that I’ve seen. Management is caring and the grounds are beautiful. I love the fact that they have 2 pools, a volleyball court and a basketball court. It’s a great place to rent an apartment in Irving!
Read More about this review
By: Tiffany Gaines
Source: GOOGLE PLACES
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 6/21/2022
This location is top tier! I've been considering a move to the area and am becoming quite obsessed with this community! ...
This location is top tier! I've been considering a move to the area and am becoming quite obsessed with this community! Hoping an apartment of my floorplan choice comes available soon! The staff has always greeted me with a smile when I visit, and are always so helpful answering my million questions! My best friends lives here and loves the service, she is always raving about how quickly her service requests are completed, or about how sweet the office team is. I cannot wait to experience Winsted myself!
Read More about this review
By: Aretha Roper
Source: GOOGLE PLACES
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 4/21/2022
This is one of the best apartments that I have been to during my transition to this area. The team is very attentive and...
This is one of the best apartments that I have been to during my transition to this area. The team is very attentive and truly care! Definitely recommend it here!!!
Read More about this review
By: Hayli Renfro
Source: GOOGLE PLACES
4.0 / 5
4.0 out of 5 stars
overall rating
Posted On: 3/25/2022
I have lived here now for about 7 years. The community is a beautiful place. I love the attached garage and private balc...
I have lived here now for about 7 years. The community is a beautiful place. I love the attached garage and private balconies. Most problems that I've had have been taken care of, and I'm sure the rest will be in a timely manner. I haven't found a complex that is as nice as this community is. I'm very happy they have fixed the gates, making me feel a lot safer.
Read More about this review
By: God's Child 0863
Source: GOOGLE PLACES
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 9/26/2021
Lived here for 2 years and it was a memorable experience. Very professional leasing office staff, always ready to help a...
Lived here for 2 years and it was a memorable experience. Very professional leasing office staff, always ready to help and assist. Spacious apartments, safe society with lots of Indian families. Must stay here if you are in Irving area :)
Read More about this review
By: rupali saxena
Hi Rupali,
We're so happy to have provided you with such a positive experience! Thank you for your kind words and for making your home with us. We hope you'll continue to share the great news!
Warm Regards,
J. Erin Bodie
Customer Service Manager
Gaines Investment Trust
858-250-0595
Source: GOOGLE PLACES
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 7/29/2021
Hello!! My name is Louise and I've been a resident at The Winsted Apartments in Valley Ranch since 2011. I moved to this...
Hello!! My name is Louise and I've been a resident at The Winsted Apartments in Valley Ranch since 2011. I moved to this awesome complex 10 years ago and am SO GLAD I did!! Prior to this community, I was living in a Grand Home in Valley Ranch, sold it, and was only planning to stay at The Winsted Apartments for 1 year, while I looked to purchase another home.....well, its now been 10 years. I've worked in "new homes" industry for 30 years, so quality, customer service and location is VERY, VERY important to me. I wanted to share my experience with you regarding The Winsted Apartments. I'm THRILLED to say that the staff....Elizabeth (manager), Beth and Kyler (Assts, & Carlos Maintenance) are wonderful!!! All are extremely responsive to any request I bring them. This has been the week of needing much assistance from each of them.!! THANK YOU ELIZABETH, BETH, KYLER and CARLOS!!!!! I live at The Winsted Apartments because I feel SAFE (especially during these times), property is so nice and clean and because of this extraordinary staff!!! I can't imagine living anywhere else but The Winsted Apartments!!! Over the years, I've referred several families to our amazing community and will continue to do so!! Hope to see you living here!!
Read More about this review
By: Louise Lewis
Source: GOOGLE PLACES
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 4/7/2021
I just moved here 4 days ago and I love it already, the Apartments are spacious and the neighborhood is very Quiet.I wan...
I just moved here 4 days ago and I love it already, the Apartments are spacious and the neighborhood is very Quiet.I want to thank Sheila and Rebecca for being so nice and welcoming me to Winsted. It's like I am already living in my own house.
Read More about this review
By: Kumon Modest
Hello,
Thank you for sharing your positive experience! It's comments like yours that keep us motivated. Thank you for making your home at The Winsted at Valley Ranch. Please let us know how else we can help.
Warm Regards,
J. Erin Bodie
Customer Service Manager
Gaines Investment Trust
858-250-0595
Source: GOOGLE PLACES
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 3/13/2021
I lived here for almost 2 years. Very lovely place to stay. Good environment and atmosphere. Friendly neighborhood and n...
I lived here for almost 2 years. Very lovely place to stay. Good environment and atmosphere. Friendly neighborhood and neighbors. Management is excellent. Never had any single issue. Close to the airport, hospital, school, market and shops. All 1st floors are one bedroom and 2nd floor two bedrooms. The only issue I had was my downstairs neighbor!!! she moved in exactly when I noticed the office that I’m moving out. She was alone, no kids, no pets and old enough. Couldn’t tolerate hearing someone walk upstairs??, but she is not gonna stop me to hit 5 star to the professional staff, management, quick maintenance responders and other loyal neighbors that I had there.
Read More about this review
By: Sayed Haidari
Source: GOOGLE PLACES
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 1/14/2021
I have nothing but GREAT things to say about The Winsted at Valley Ranch...From my initial experiences with both Victori...
I have nothing but GREAT things to say about The Winsted at Valley Ranch...From my initial experiences with both Victoria and Beatrice, whom provided highly exceptional customer service the entire application/approval time on down to the maintenance man Mario, whom always shows up promptly with a smile and a helpful hand...I have throughly enjoyed my stay here,thus far. My neighbors are quiet, clean & friendly...which is a major plus!! & Even though many of us have pets, everyone does there part in picking up after their dogs to make sure the community is clean. I initially feared being so close to the dumpster areas but maintenance does a superb job at keeping the trash contained in such a way that infestations have not been a problem...I pray it stays this way!! I highly recommend staying here, at The Winsted...for the most part, it’s in a great area with a quiet neighborhood...the people are friendly & mind their business, what more could one ask for?!
Read More about this review
By: Carissa Chatmon
Source: GOOGLE PLACES
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 12/24/2020
By: Anjum Khan
Hi Anjum,
I'm sorry to see your review and disappointed to hear that you're upset about your move-out charges. Please know, we always operate with full transparency and never bill our residents unless it's absolutely warranted, per the signed lease agreement. The items on your statement were noted to be in good condition at the time of your move-in, and following your move-out, replacements were required to make the apartment ready for any future resident. We hope you can understand our position and wish you the best in your future home.
Kind Regards,
J. Erin Bodie
Customer Service Manager
Gaines Investment Trust
858-250-0595
Source: GOOGLE PLACES
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 12/5/2020
It's a really great place and the people at the front are amazing/nice. It has nicely sized apartments and they have poo...
It's a really great place and the people at the front are amazing/nice. It has nicely sized apartments and they have pools, courts, washer/dryer, and a gym. Pets are allowed so that's a great plus to have.
Read More about this review
By: Anonymous
Source: APARTMENT RATINGS
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 11/29/2020
Beatrice and Victoria have made my move transition so easy and really made the Winsted feel like home.
Beatrice and Victoria have made my move transition so easy and really made the Winsted feel like home.
By: Kalvin blanco
Source: GOOGLE PLACES
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 11/29/2020
Moving to a whole new area can be stressful but Beatrice and Victoria were so patient and helpful through the entire pro...
Moving to a whole new area can be stressful but Beatrice and Victoria were so patient and helpful through the entire process. Not only is the apartment complex beautiful it also very quiet. Not to mention it is close to all the different types of food venues
Read More about this review
By: KalvinB2
Source: APARTMENT RATINGS
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 11/13/2020
OMGOODNESS I FELL IN LOVE AT FIRST VIEW AND VICTORIA MADE MY MOVE IN EASY, MY NEW FOREVER HOME THEN I MET BEATRICE AND S...
OMGOODNESS I FELL IN LOVE AT FIRST VIEW AND VICTORIA MADE MY MOVE IN EASY, MY NEW FOREVER HOME THEN I MET BEATRICE AND SHE SHOWED ME HOW TO RETRIEVE A PACKAGE FROM OUR PARCEL LOCKERS MY SISTER N BROTHER-IN-LAW SAID THEY LOVED MY NEW HOME SAID IT'S PERFECT FOR ME MY DAUGHTER SAID SHE KNOWS THIS IS MY FOREVER HOME BY THE SMILE I SHOW ON MY FACE
Read More about this review
By: Annette Williams
Source: GOOGLE PLACES
4.7 / 5
4.7 out of 5 stars
overall rating
Posted On: 11/12/2020
Beatrice, Victoria and the rest of the office staff are super friendly and very professional. I had some minor stuff tha...
Beatrice, Victoria and the rest of the office staff are super friendly and very professional. I had some minor stuff that needed to be addressed and each time, the maintenance crew resolved the problem in a timely manner. I highly recommend this gated community. I appreciate the convenience of trash pickup every Monday, Wednesday and Friday as well.
Read More about this review
By: Anonymous
Source: APARTMENT RATINGS
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 10/13/2020
I made an emergency maintenance request at 6:00 on Sunday night. Within the hour, the maintenance man on-call, JAVIER, w...
I made an emergency maintenance request at 6:00 on Sunday night. Within the hour, the maintenance man on-call, JAVIER, was at my front door. He was kind & professional. He changed the filter, checked “something” outside, and determined an outside contractor would come on Monday morning. In the meantime, he installed a portable AC unit. When I got home early Monday afternoon, my AC was working again! Thanks to Javier and the maintenance team. As always, their service is prompt, efficient, and certainly appreciated!
Read More about this review
By: Janice Jacobs
Hi Janice,
Thank you for this posting this 5-star review! We’re happy we could be of service and sincerely appreciate your kind words and praise. Please don’t hesitate to reach out if we can be of any further assistance. Your satisfaction is of the utmost importance!
Kinds Regards,
J. Erin Bodie
Customer Service Manager
Gaines Investment Trust
858-250-0595
Source: GOOGLE PLACES
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 10/11/2020
This community has been great, especially the staff. Beatrice in the leasing office was beyond helpful and super respons...
This community has been great, especially the staff. Beatrice in the leasing office was beyond helpful and super responsive to all my questions. The maintenance staff have responded quickly to all move in needs and fixed the issues without problems.
Read More about this review
By: Anonymous
Source: APARTMENT RATINGS
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 10/8/2020
Beatrice is just fantastic. I moved out of The Winsted 3 years ago and somehow got some mail delivered there.. she calle...
Beatrice is just fantastic. I moved out of The Winsted 3 years ago and somehow got some mail delivered there.. she called me, followed up regularly and helped me get it back. Extremely professional and courteous. I definitely want to swing by in person some time to thank her. If you're considering The Winsted, know that you have a very helpful and nice person working there to take care of you.
Read More about this review
By: Ahmed Hassan
Source: GOOGLE PLACES
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 10/6/2020
Moving from out of state is difficult, but thanks to the help from the wonderful staff, Beatrice and Victoria, this was ...
Moving from out of state is difficult, but thanks to the help from the wonderful staff, Beatrice and Victoria, this was by far the smoothest move in I've had. They were both very accommodating, personable, and always got back to me in a timely manner. The apartments are spacious, comfortable, and affordable. The people here are nice and it feels like your own little community.
Read More about this review
By: Donald Duechting
Source: GOOGLE PLACES
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 10/6/2020
Biggest thank you to Victoria and Beatrice! After a stressful move-in day, I came to the property 30 minutes after offic...
Biggest thank you to Victoria and Beatrice! After a stressful move-in day, I came to the property 30 minutes after office hours, and they were willing to wait for me. They also allowed me to park my large U-Haul at the front with no towing penalties! The Winsted made move in very easy for me, and my townhome is absolutely perfect! Two days in and I have no complaints here! Beautiful property, beautiful apartments, and a gorgeous scenery in the surrounding areas!
Read More about this review
By: Jackie Collins
Source: GOOGLE PLACES
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 9/17/2020
I just signed a 22 month lease here. The assistant manager Rebecca Hernandez helped me do it quick and easy on my day of...
I just signed a 22 month lease here. The assistant manager Rebecca Hernandez helped me do it quick and easy on my day off. My neighbors are friendly and the environment feels safe. The staff has been helpful and I look forward to the next 22 months in my new home.
Read More about this review
By: Adrian Redd
Hello Adrian,
Thank you for sharing this wonderful review! It’s comments like yours that keep us motivated. We're thrilled that you've selected The Winsted at Valley Ranch as the place you call home, and we hope to continue serving you in the years to come.
Warm Regards,
J. Erin Bodie
Customer Service Manager
Gaines Investment Trust
858-250-0595
Source: GOOGLE PLACES
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 9/8/2020
I have recently moved into The Winsted at Valley Ranch and i must say Victoria and the office staff have been extremely ...
I have recently moved into The Winsted at Valley Ranch and i must say Victoria and the office staff have been extremely helpful. I absolutely like my appointment ??. It has more than enough space for my husband and I. The neighbors i have encountered have been really nice and helpful also. Thanks Victoria ?? for going above and beyond to make sure my appointment was as clean and ready for my move in. I have recommended this property to friends and colleagues.My husband and I are grateful for your help Victoria. Thanks
Read More about this review
By: Sharryl Anderson
Hi Sharryl,
We’re thrilled that you had such a wonderful experience with us! Our team will be delighted to read your comments. Thank you for sharing!
Kind Regards,
J. Erin Bodie
Customer Service Manager
Gaines Investment Trust
858-250-0595
Source: GOOGLE PLACES
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 8/17/2020
Great experience working with Beatrice and Victoria virtually for an out of state move in.
Great experience working with Beatrice and Victoria virtually for an out of state move in.
By: Jason Roszhart
Source: GOOGLE PLACES
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 8/17/2020
Where do I start about the leasing office and communicating with Beatrice! We asked her for a tour and she called and di...
Where do I start about the leasing office and communicating with Beatrice! We asked her for a tour and she called and did a FaceTime tour with us in a matter of minutes. She was kind, honest and clear. We are moving back to the area from Los Angeles and needed her help. She was extremely knowledgable about the area and what would be best for our family with an 8 month old little boy. And, Victoria was also amazing! We spent 10 minutes on the phone with her talking about details of different buildings and she even helped me with following through with our application process. She was honest and eased our fears. I just appreciate the way the way Beatrice and Victoria treated us. We are so looking forward to moving in the end of this week!
Read More about this review
By: Nandi Roszhart
Source: GOOGLE PLACES
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 8/17/2020
Great experience working with Beatrice and Victoria virtually for an out of state move in.
Great experience working with Beatrice and Victoria virtually for an out of state move in.
By: Jason Roszhart
Source: GOOGLE PLACES
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 8/17/2020
Where do I start about the leasing office and communicating with Beatrice! We asked her for a tour and she called and di...
Where do I start about the leasing office and communicating with Beatrice! We asked her for a tour and she called and did a FaceTime tour with us in a matter of minutes. She was kind, honest and clear. We are moving back to the area from Los Angeles and needed her help. She was extremely knowledgable about the area and what would be best for our family with an 8 month old little boy. And, Victoria was also amazing! We spent 10 minutes on the phone with her talking about details of different buildings and she even helped me with following through with our application process. She was honest and eased our fears. I just appreciate the way the way Beatrice and Victoria treated us. We are so looking forward to moving in the end of this week!
Read More about this review
By: Nandi Roszhart
Source: GOOGLE PLACES
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 8/12/2020
My mom and I moved in here last year and I love the area. My neighbors are so sweet and the manager Sheila and the new s...
My mom and I moved in here last year and I love the area. My neighbors are so sweet and the manager Sheila and the new staff are very welcoming. We look forward to renewing for another year.
Read More about this review
By: Christina Soto
Source: GOOGLE PLACES
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 8/10/2020
Thank you for all your help Shiela!. You’re a great manager and so patient.
Thank you for all your help Shiela!. You’re a great manager and so patient.
By: MakeupbyChiquis 83
Source: GOOGLE PLACES
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 8/5/2020
I love this location! I've lived in Irving for a while now and this is a wonderful community. The staff is friendly and ...
I love this location! I've lived in Irving for a while now and this is a wonderful community. The staff is friendly and very helpful.
Read More about this review
By: Krystal Castillo
Source: GOOGLE PLACES
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 7/6/2020
By: Kiran Kodali
Source: GOOGLE PLACES
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 5/20/2020
Really nice apartments and the staff is very receptive and care about their residents, community and prospective residen...
Really nice apartments and the staff is very receptive and care about their residents, community and prospective residents. The amenities are amazing too. Anita is fantastic at her job and gainz is a great cooperation. Wonderful community all around, would definitely recommend.
Read More about this review
By: Ada Moore
Hi Ada,
We are thrilled to have provided you with such a positive experience! It's always our goal to provide the highest level of service to all of our residents. Thank you for sharing!
Warm Regards,
J. Erin Bodie
Customer Service Manager
Gaines Investment Trust
858-250-0595
Source: GOOGLE PLACES
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 4/28/2020
Anita has been great during the process. She has made things easy and straight forward. She was selling to show me aroun...
Anita has been great during the process. She has made things easy and straight forward. She was selling to show me around the complex and discuss the best option for me. She is a big impact. Thanks Anita!!!
Read More about this review
By: Warren Brewer
Hi Warren,
It's comments like yours that keep us motivated! Thank you for sharing your positive experience and outstanding feedback. We hope you will continue sharing the great news!
Warm Regards,
J. Erin Bodie
Customer Service Manager
Gaines Investment Trust
858-250-0595
Source: GOOGLE PLACES
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 2/6/2020
I can't speak for everyone but personally I haven't had any major issues with this apartment complex. The staff is great...
I can't speak for everyone but personally I haven't had any major issues with this apartment complex. The staff is great (with the exception of one rude staff member) and the property is well maintained. I've lived in this complex going on 2 years and I can honestly say that I like living here.
Read More about this review
By: Tonya Harris
Source: GOOGLE PLACES
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 1/31/2020
I've lived on this property for a couple of years and I love it. Property is well kept and maintenance usually takes car...
I've lived on this property for a couple of years and I love it. Property is well kept and maintenance usually takes care of work orders within 24 hours. Management is very nice and professional. They recently installed the parcel pending so all packages are safely stored away from the elements while you're away. All units have enclosed balconies and attached garages... nothing beats a garage. You'll love living here also.
Read More about this review
By: Caye Clement
Hi Caye,
We are so happy to read such a great review about The Winsted at Valley Ranch! We're proud of our team's dedication to all of our residents and hope you will continue to make your home with us in the years to come.
Thanks again,
J. Erin Bodie
Customer Service Manager
Gaines Investment Trust
858-250-0595
Source: GOOGLE PLACES
.png)